All merch sales are final, with two exceptions: a defect in the print or a mistake we made fulfilling your order. This page explains what that covers and how to file a claim.
What's covered
- Misprints (wrong design, cracked print, off-center art)
- Wrong item shipped (wrong size, wrong style, wrong product)
- Items damaged in transit
How to file a claim
Email support@damapig.com within 14 days of delivery with a photo of the issue and your order number. We can't review claims submitted after that window, so please check your order as soon as it arrives.
What's not covered
Every shirt is printed to order, so we can't accept returns or exchanges for size or fit. Please check the size chart on the product page before you order. Change of mind is also not a covered reason for a return.
If your claim is approved
We'll either reprint and reship the item at no cost to you, or refund the order to your original payment method. Shipping costs are refunded only when the mistake was ours; we don't refund shipping on approved claims that were outside our control (for example, carrier delays).
Questions
Reach us any time at support@damapig.com, or . See also our Terms and Privacy Policy.